Privacy Policy

This website (“”) is owned and operated by Panbury’s, LLC. Panbury’s recognizes the importance of maintaining the privacy of our customers (“Customers”) and website users (collectively “Users”). We have posted this privacy policy (“Policy”) to describe our practices regarding the collection and use of information from Users. This Policy was last amended on 5/26/15. We may update this Policy from time to time, and we invite you to review this page periodically. All changes will go into effect on the date that is listed in our Policy. The new Policy will apply to all past and current users of and will replace any prior Policies. By using this website, you consent to the terms of this Policy.

The information we collect

We collect the following information about you in various ways, including when you make purchases, and when you visit our website or social media sites: If you sign up to receive Panbury’s Emails and News, or shop with us, via, we collect the following information about you: name, address, phone number, email address, billing information including credit card number and expiration date as well as the names, addresses and phone numbers of gift recipients (if any). We use your name, address, phone number, billing information/credit card information to process your order or as otherwise described in this Policy. If you visit our Facebook, Twitter, Instagram, or other social media pages, we may collect information you submit or make publicly available. We also collect any information you submit to us when you participate in our promotions, contests, and sweepstakes. We also collect information automatically using technology when you visit our website or social media pages or when you open one of our e-mails.

How we use the information we collect

We use the information you supply for the purpose of providing the services you have requested and as described in this Policy. The email address you provide is used for internal purposes, such as confirming and tracking your order. In addition, Panbury’s may contact you via email or regular mail to keep you up-to-date on the latest Panbury’ news or to send you our latest catalog. Also, we may share your email or postal address with third parties, who assist Panbury’s in delivering products and services. Additionally, gift recipients may, from time to time, receive mail and offers from us regarding new products and services that we think may be of interest to them. In certain instances we may disclose your personally identifiable information when we have reason to believe that it is necessary to enforce this Policy, the terms of use that govern, to otherwise manage our business, or to bring legal action against persons or entities who may be causing injury to you, Panbury’s or others. We may also disclose your personally identifiable information when we believe the law requires it. In the event of a merger, consolidation or sale or transfer of our company or its assets, it is possible that Customer information collected will be transferred to the purchaser or the new company.

Cookies, web beacons and Javascript

Panbury’s uses automatic tracking technologies, including “cookies” and clear gifs (or “web beacons”). These small files are sent to your browser from a web server and stored on your computer’s hard drive. Panbury’s, and service providers acting on our behalf, may place cookies and web beacons on your computer for the purpose of understanding how Users utilize, to track purchases and other website information, and to help measure the effectiveness of our marketing and promotional campaigns. Web beacons may be used to provide data to third parties for tracking purposes. Cookies also allow frequent shoppers to save time during checkout in return visits. Most web browsers automatically accept cookies, but they should also allow you to instruct your browser to prevent the use of cookies. You may use the Help feature on your browser to find information on how to manage, restrict, or prevent the use of cookies. Please note that if you disable cookies certain aspects of will not function properly, such as the shopping bag. We also use “web beacons” in our HTML-based emails to let us know which emails have been opened by recipients. This allows us to track the effectiveness of certain communications as well as the effectiveness of our marketing campaigns. Note that if you delete your cookies, use a different browser, or buy a new computer, you will need to renew your opt-out choice. Users must have JavaScript enabled in order for to function properly.

Market Research

From time to time, Panbury’s may also contact you via email, postal mail, text message, or phone to conduct questionnaires and surveys. Survey information is treated like all of the information we collect.

Third party service providers

Panbury’s sometimes employs other companies and individuals to perform services for us. We may share your personally identifiable information with these parties, who have agreed to hold this information in confidence, not use it for any purpose except to carry out the requested service, and honor Panbury’s privacy and security policies in the way this information is handled.


Panbury’s takes your privacy and security seriously. For this reason we work to establish technical, administrative, and physical security measures to protect against unauthorized access or use of personal information. We cannot, however, guarantee the security of any information you send to us and you do so at your own risk.

Other sites

This website may contain links to websites operated by other companies. Panbury’s is not responsible for the policies and practices of those third party sites. You should check the applicable privacy policies of the other sites you visit.

Contacting Panbury’s about our Privacy Policy

If you have any questions about our Policy, you can e-mail us at or contact us by mail at Panbury’s Double Crust Pies, 209 Edgewood Ave SE, Atlanta GA 30303. We’ll be happy to answer your questions or hear your concerns.

May 16, 2021