Refund Policy

Unfortunately, perishable food products cannot be returned. As our products are perishable, all food sales are final.

Your satisfaction is our number one priority so Panbury’s will be happy to replace, refund or give you a credit on any item(s) in the unlikely event that they might be damaged or missing from your order. If you have any problems with your order please contact us ASAP on (404)500-1279 or email us at so that we can resolve any issues you may have. If you are unhappy in any way with any item(s) you purchase, we would ask that you contact us at your earliest convenience and we will do all that we can to rectify the situation. Usually through replacement of products, a credit to your account or refund. Panbury’s is not responsible for damage or loss as a result of shipments being returned to the freight location or being undeliverable as a result of incorrect address information you supply to us, or for inability of a recipient to receive the package on the day that it should be delivered. Shipping charges are not refundable. Refunds can only be credited to the originating credit card.

Contacting Panbury’s about our Return Policy

If you have any questions about our Return Policy, you can e-mail us at or contact us by mail at Panbury’s Double Crust Pies, 209 Edgewood Ave SE, Atlanta GA 30303. We’ll be happy to answer your questions or hear your concerns.

June 3, 2021